Paperclip Admin



telephone answering services

telephone answering services

telephone answering services

Did you know that 7 out of 10 people will not leave a message on an answerphone?

We pride ourselves on being so much more than an outsourced telephone answering service; we understand the individual needs of each customer and truly become part of every business we work for… we care about your clients as much as you do!

Offering professional and tailored telephone answering services, we providing each customer with their own PA and virtual receptionist who has the full support of our experienced team. We work as part of your company, understanding and anticipating customer needs rather than just taking a message.

Using Paperclip Admin call answering services allows you to create a professional first impression for your customers and you need never miss a client call, never miss an opportunity, whilst freeing up your time, allowing you to work smarter, more cost efficient and still concentrating your time on what you do best – running your business!

Our services cover all aspects of enhancing your business image on the telephone and include:-

  • Providing you with your own dedicated PA
  • Acting as your number one receptionist
  • Answering all calls for your company in your company name
  • We can take all your calls for you or just the ones that you can’t reach
  • Handling the calls how you want them to be handled:-
            >Directing calls through to the relevant person
            >Taking a message for you to call them when convenient
            >Fielding sales calls when appropriate
            >Obtaining additional information from the caller to help with enquiries
  • Extended office hours to ensure you capture all potential enquiries
  • Dedicated out of hours voicemail

More than simply telephone answering services .. let us also provide diary management, book appointments, make travel arrangements, conduct customer care calls, or provide information on your services – in addition to directing calls and taking messages.

Paperclip Admin provide flexible business solutions whether you need telephone and administrative support for an hour a day, holiday cover or an on-going business relationship – you use us as often as you need us.

We can provide reliable cover exactly how and when you need it, saving money on recruitment and training costs without sacrificing your professional reputation or service quality.

“Yet again we have been extremely pleased with your fabulous service
and would ask that you pass on our comments and our thanks to the
rest of the team.
I appreciate we are only a drop in the ocean in business terms for you but this is not reflected in the quality of service that you provide.”
 
Steve Taylor FPFS CFPS,

Start Financial Services.

“I won a large contract because of a message Paperclip Admin passed to me. The client found my services on Google,
and if they had not dealt with the query so effectively, when I was not available, I might never have known he needed my help.”

Bev Flanagan,

Flex Accounting Services..